Shipping & Delivery

Order Delivery Time = Processing Time + Shipping Time

Processing Time:

We process orders from Monday to Friday. Since most of our products are customized by our factories, the production cycle can be longer.

For customized products: Orders will be processed within 10-15 days after the order is placed and shipped the following day.
For in-stock products: Orders will be processed within 3-5 days and shipped the next day after processing.

Transportation Time:

Our estimated shipping time is within 10-15 days. We kindly ask for your patience and understanding while waiting for updates on logistics information.

Please Note: These are estimated delivery times, and due to factors like unclear order information, lead times, logistics, and other issues, we cannot guarantee specific delivery dates.

Countries We Can Ship To:

We currently ship to the following countries:

United States
United Kingdom
Canada
Australia
Austria
Norway
France
Germany
Israel
Saudi Arabia
Ukraine
Hong Kong
Korea
Malaysia
Singapore
Turkey
Belgium
Switzerland
Denmark
Hungary
Italy
Luxembourg
New Zealand
Netherlands
Poland
Sweden
Spain
Japan
Finland
Ireland
Portugal
Mexico

Please Note: These are estimated delivery times, and Mivonai does not guarantee delivery dates.

Important Notes:

Delivery Information: Please ensure that all delivery details are accurate. If there is any incorrect or missing information, we may need to contact you to update your delivery details, which could result in delays.
Customs Clearance: Your local customs office may require additional documentation or time to clear your package, which may affect the estimated delivery time.

Delivery Service:

Your order may be delivered to you by your local post office or a local courier. Depending on your location, most orders will be delivered by the local postal service, and your package will arrive with your regular mail. If you're not home when the delivery is made, the postal service may leave a notice card advising you on how and where to collect your package.

Questions or Concerns?

If you have any questions or concerns, please feel free to contact us. We’re happy to assist!

Contact Us: business@mivonai.com