Privacy Statement

Privacy Statement

We take your privacy seriously, and this privacy statement explains how Mivonai (collectively, "we," "us," or "our") collects, uses, shares, and processes your information.


Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data linked to information that can be used to identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us to identify you.


Promoting Safety and Security

We abide by the principles of legality, legitimacy, and transparency, using and processing the least data necessary within a limited scope of purpose. We take technical and administrative measures to protect the security of the data. We use personal data to help verify accounts and user activity, as well as to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. Such processing is based on our legitimate interest in ensuring the safety of our products and services.


Types of Personal Data We Collect

Data You Provide:
We collect personal data you provide when you use our products and services or interact with us, such as when you create an account, contact us, participate in an online survey, or use our online help or chat tool. If you make a purchase, we collect personal data in connection with the purchase, including your payment data, billing, shipping, and contact details, as well as other account and authentication information.

Data About Your Use of Our Services and Products:
When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, the IP address of your device, your operating system, the type of Internet browser you use, usage information, diagnostic information, and location information from or about the devices you use to access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine your device's approximate location to improve our products and services.


How We Use Your Personal Data

Generally, we use personal data to provide, improve, and develop our products and services, communicate with you, offer you targeted advertisements, and protect us and our customers.

Providing, Improving, and Developing Our Products and Services:
We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes data analysis, research, and audits. This processing is based on our legitimate interest in offering you products and services for business continuity.

Communicating with You:
With your prior consent, we may use personal data to send marketing communications related to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. If you no longer wish to receive email communications for marketing purposes, you may opt out at any time. We may also use your data to process and respond to your requests when you contact us. We may share your personal data with third-party partners for marketing communications related to their products and services, only with your prior consent. Additionally, we may use personal data to personalize your experience with our products and services and third-party websites and applications.

NOTE: For any uses of your data requiring your consent, you can withdraw that consent by contacting us.


Definition of "Cookies"

Cookies are small text files used to store information on web browsers. We use cookies and other technologies, such as data stored on your browser or device, identifiers associated with your device, and other software, for similar purposes. In this statement, we refer to all these technologies as "cookies."


Use of Cookies

We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. The specific cookies we use may vary depending on the websites and services you access.


Disclosure of Personal Data

We may share certain personal data with strategic partners who work with us to provide our products and services or help us market to customers. We will only share personal data with these companies for the purposes of providing or improving our products, services, and advertising; it will not be shared with third parties for their marketing purposes without your prior consent.


Data Disclosure, Storage, Transfer, and Processing

  • Fulfillment of Legal Obligations:
    We may disclose personal data if required by law, legal process, litigation, or requests from public/governmental authorities, both within and outside your country of residence.

  • Business Transactions:
    In the event of a merger, acquisition, or other business transaction, we may transfer personal data to the relevant third party.

  • National Security or Law Enforcement:
    We may also disclose personal data if necessary for national security, law enforcement, or issues of public importance.


Children

Our products and services are intended for adults. We do not knowingly collect, use, or disclose personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete the data. Please contact us if you believe we have collected data from a child under 16.


Your Rights

You have the right to access, correct, or delete the personal data we collect. You are also entitled to restrict or object to the further processing of your personal data. You have the right to receive your personal data in a structured, commonly used, and machine-readable format. If you have concerns about our processing of your personal data, you can lodge a complaint with the competent data protection authority.

To exercise your rights, please contact us. We will respond to your request within 30 days.


Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party website you visit.


Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures to safeguard and prevent unauthorized access to your personal data. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy statement or as required by law.


Changes to this Privacy Statement

We may update this Privacy Statement periodically to keep pace with new technologies, industry practices, and regulatory requirements. By continuing to use our products and services after the effective date of any changes, you accept the revised Privacy Statement. If you do not agree with the changes, please refrain from using our products or services and contact us to close any account you may have created.


Contact Us

If you have any questions regarding this Privacy Statement or its implementation, you can reach us at: business@mivonai.com